FAQs

What is an IMEI number?

The IMEI number is the hardware identifier of your 4G/5G modem that connects to your network provider.

March 23, 2026

Do I need a Long Range Outdoor Unit?

We recommend Long Range Outdoor Units if you are in an area with very weak 4G signal or are trying to connect to the 4G

March 23, 2026

Does SimRush hardware come with a warranty?

Yes! All SimRush hardware comes with a standard 12 month manufacturer warranty.

March 23, 2026

What is the difference between Outdoor Units with CAT4, CAT6 and CAT20 modems?

The difference is carrier aggregation. The increase in speed if the transmitter has a second carrier signal available is dramatic, potentially doubling the download speeds

March 23, 2026

Which hardware range is right for me?

SimRush Essential models fulfil the need to get superfast broadband with WiFi as either a primary or secondary method of connectivity in smaller premises. Great

March 23, 2026

Why might I need a second Outdoor Unit (ODU)?

Having a second ODU provides a second path to the internet. Your SimRush will load balance between the two connection paths, giving you the opportunity

March 23, 2026

Can I have a Static Public IP?

Yes, our Static Public IP service is available as an additonal service for all SimRush customers. What is a SimRush static IP address? A SimRush

March 23, 2026

Can I enable Port Forwarding on the SimRush?

You may wish to enable some port forwarding to reach hardware behind a connection, This is a common method to access CCTV camera’s, NAS drives

March 23, 2026

Do I need a Static Public IP?

Sometimes you need a static public IP address in order to remotely access equipment on your network from outside of your premises. The main reasons

March 23, 2026

Will a backup router connected to the SimRush via the AUX use the SimRush Static IP address?

The Static IP address will associate itself with the first live connection to the internet and stick to it. If the SimRush ODU is the

March 23, 2026

Will my Static IP address change if my primary connection fails?

No it will not change. Our SimRush Static IP service is tied to the SimRush Controller (router)and not the connection. This is different to most

March 23, 2026

What is Social-i?

Social-i is a cloud based guest access platform that enables easy internet access for your guests, real time customer engagement and a suite of marketing

March 23, 2026

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What is an IMEI number?

Do I need a Long Range Outdoor Unit?

Does SimRush hardware come with a warranty?

What is the difference between Outdoor Units with CAT4, CAT6 and CAT20 modems?

Which hardware range is right for me?

Why might I need a second Outdoor Unit (ODU)?

Can I have a Static Public IP?

Can I enable Port Forwarding on the SimRush?

Do I need a Static Public IP?

Will a backup router connected to the SimRush via the AUX use the SimRush Static IP address?

Will my Static IP address change if my primary connection fails?

What is Social-i?

Get Outstanding Connectivity today

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